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If you ordered cakes, pastries or any other bakery products from this company: Dicks Bakery Inc (70 Front St) - Berea, OH 44017 , then you can write, submit & share your experience and opinions about their services, prices & more. Your review will become a very useful information for other customers. All reviews will be verified by admins at Bakery-Zoom.Com.
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★
Poor treat of a disabled customer
This is from a mother .....please read ...


......I am disappointed to have learned that earlier today my daughter was asked to leave a bakery because of her service dog. She and her friends decided to go to a local bakery, Dick's Bakery in Berea, Ohio, and get some donuts. Upon entering the bakery she was asked to leave by Carol, Gabriella explained that she was blind and Freesia was her guide dog, the woman told her that they do not allow animals in their bakery and she had to leave, Gabriella then explained that it is against the law for the bakery to make her leave because of her service dog, the woman said she did not care and that Gabriella and Freesia had to leave right now. Gabriella then did leave the bakery because the woman was so rude and demanding that she leave. After a phone call to the bakery the woman apologized and explained that Gabriella did not look blind and thought the dog was only a pet. The dog is clearly marked 'Guide Dog for the Blind' and Gabriella also explained this to her more than once. This woman did not feel bad while she was being rude to my daughter and humiliating her in front of her friends and other people that were likely at the bakery. With that said, I do not feel bad by strongly suggesting to those that are familiar with Dick's Bakery in Berea, Ohio, that you either not give them your business or feel free to stop in and explain ADA laws to Carol and let her know that what she did is illegal and it will not be tolerated. I mean seriously, how can you be an asshole when you see these two come into your business...

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